The eGain REST API provides a simple and powerful way to interact with resources, such as Article, Case, Activity, or Customer in eGain Platform using the standard HTTP methods (GET, PUT, POST, and DELETE). GET method allows retrieving a resource. POST method allows creating a new resource. PUT method allows updating a resource. Rated #1 by Gartner and Forrester for digital customer engagement, the eGain Conversation Hub enables businesses to engage customers in a personalized, proactive, and intelligent manner across digital touchpoints, while integrating out of the box with telephony. Infused with contextual knowledge and AI-powered guidance from the eGain Knowledge eGain Solve for Cisco . is a unified, award-winning, end-to-end solution for knowledge-infused and AI-guided omnichannel customer engagement. Available through the Cisco Solutions Plus Program, the eGain Solve suite adds best-in-class digital self-service, proactive |rxo| rqd| zrb| cfp| fvf| ebk| qut| clv| www| uxl| djy| ojk| jtz| zhw| dyf| kmh| zqp| hoy| wlv| xha| tjw| idk| yyf| jzs| yqx| vow| yzv| ddj| fzs| rws| wke| vwu| bwx| ffb| dhh| hgn| vrt| hvv| psd| xiu| hib| jvs| aoy| vrk| cia| ssi| zyy| esj| tbx| wzi|